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About Me.

I'm a technical analyst focused on automation, business intelligence, and software development.

My background combines operational problem-solving with technical tools such as Python, Power BI, JavaScript, SQL, Excel, HTML, and CSS. I enjoy building systems that improve workflows, reduce manual effort, and turn data into actionable insights.

Melissa at work

Skills.

Languages

  • Python
  • JavaScript
  • SQL

Frontend

  • HTML
  • CSS

Data & BI

  • Power BI
  • Excel
  • Pandas
  • Data Cleaning
  • Reporting

Tools

  • Git & GitHub
  • VS Code
  • Google Apps Script

Business / Operations

  • Process Optimization
  • Incident Tracking
  • WFS Audits
  • Escalation Management

Experience.

Aug 2025 — Present Sellcord · Remote

Case Manager & Operations Analyst

  • Managed multiple Walmart Seller Center client accounts, ensuring compliance with marketplace standards and operational workflows
  • Created performance reports and operational analyses using Excel and KPI tracking methodologies
  • Contributed to reimbursement and dispute resolution processes exceeding USD 250K
  • Streamlined internal workflows using Monitask, Slack, Google Workspace, and reporting systems
  • Supported escalation management, shipment investigations, and fulfillment-related operational cases
Excel Operations KPI Tracking Reporting Process Optimization
May 2025 — Aug 2025 Tecnoglass ES · Barranquilla

International Purchasing Specialist

  • Managed international procurement operations across suppliers in the United States, China, and Europe
  • Analyzed purchasing and inventory data in Excel to support cost optimization and demand forecasting
  • Monitored supplier performance and inventory levels to reduce operational delays and stockouts
  • Collaborated with cross-functional teams to improve purchasing workflows and reporting visibility
Excel Procurement Forecasting Supply Chain
Sep 2022 — Aug 2025 Vyvoa Consulting LLC · Remote

Database Analyst

  • Maintained, cleaned, and standardized large datasets across multiple business sources
  • Eliminated duplicates and inconsistencies to improve reporting accuracy and data quality
  • Supported analytics workflows and contributed to structured data models used in reporting tools
  • Collaborated remotely with teams to ensure consistency across operational datasets
SQL Data Cleaning Analytics Database Management
Dec 2023 — Jun 2024 Lean Solutions Group · Barranquilla

Data Analyst Intern

  • Developed interactive Power BI dashboards to monitor KPIs and operational metrics
  • Automated recurring reports and reduced manual reporting tasks through process improvements
  • Collaborated with stakeholders to translate business requirements into BI solutions
  • Identified operational improvement opportunities through reporting and data analysis
Power BI SQL Data Visualization Business Intelligence

Artificial Intelligence Bootcamp

MinTIC & Universidad Libre · 2025 Completed

SQL Complete Course

Udemy · 2025 Completed

Power BI: Data Analysis & Business Intelligence

Udemy · 2024 Completed

Python Fundamentals

Platzi · 2022 Completed
Advanced SQL & Data Modeling
Python Automation & APIs
Software Architecture
React & Frontend Development
AWS Cloud Fundamentals